Sole Divas - Terms and Conditions

* Website Terms of Use

* Terms of Business

* Web Site Terms of use

1. Interpretation

1.1 In these terms and conditions the following words shall have the following meanings: "Site" means this web-site, "We, Us, Our" Sole Divas , whose principal place of business, and registered business address is at : 69 Gurney Road , New Costessey , Norwich , Norfolk ,NR5 0HL, "You, Your" means any person accessing the Site
1.2 References to the singular include the plural and to the masculine include the feminine and vice versa.
1.3 The headings in these terms and conditions are for convenience only and shall not affect their interpretation.
 

2. Binding

These terms and conditions are binding on the User and by accessing and continuing to use the Site the User is deemed to accept these terms and conditions.

3. Legal title

We are a Sole Trader. The address for all correspondence relating to this site is as set out above or alternatively please email us at enquiries@soledivas.co.uk

4. Service

4.1. We provide the information on the Site for general guidance and for listing our services/previous work.
4.2. These terms of service relate to use in, England and Wales and we reserve the right to restrict or prohibit access to any person not based within the jurisdiction of England and Wales and accept no liability if You access the Site from outside this jurisdiction.
 

5. Changes to service

We reserve the right to improve, amend, or suspend the service provided on the Site at any time without notice to You.

6. Amendments to terms and conditions

We reserve the right to alter these terms and conditions at any time with immediate effect by placing the amended terms and conditions on the Site.

7. Links

7.1. We cannot guarantee any links to third party sites nor can We provide any guarantees or accept any liability in respect of the content on such third party sites.
7.2. You may provide links to Our homepage, http://www.soledivas.co.uk/ but You may not link direct to any other pages without our express prior written consent. If you would like to obtain consent please contact us by email at enquiries@soledivas.co.uk or write to:
Sole Divas

69 Gurney Road
New Costessey
Norwich
Norfolk
NR5 0HL
UK

8. Intellectual property

8.1. We own or license the copyright in all the material that appears on the Site.
8.2. You may download, store and use the material on the Site for Your own personal use and research. You may not republish, retransmit, redistribute or otherwise make this material available to any other party or make the same available on any website, on-line service or bulletin board of Your own or of any other party or make the same available in hard copy or on any other media without Our express prior written consent.

9. Internet security

9.1. The Internet is not a secure medium and we provide no guarantees as to the reliability or security of the Site, or that it will be continuously available, error or virus free.
9.2. If You identify any error on the site or any material that You consider to be offensive, indecent, dishonest, inaccurate or illegal please immediately e-mail Us at enquiries@soledivas.co.uk and We will take such action as We in our absolute discretion see fit.
 

10. Privacy

We comply with the Privacy regulations for England and Wales.

11. Exclusion of liability

1.1. We hereby exclude to the fullest extent permitted by law any liability of whatsoever nature arising directly or indirectly as a result of Your use of the Site.
11.2. Nothing in these terms and conditions affects your statutory rights.
12. General
12.1. If any provision of these terms and conditions is held by any competent authority to be invalid or unenforceable in whole or in part, the validity of the other provisions of these terms and conditions and the remainder of the provision in question shall not be affected.
12.2. These terms and conditions constitute the entire agreement between You and Us in relation to access to the Site, supersede any previous agreement or understanding and may not be varied except in writing by Us. All other terms and conditions, express or implied by statute or otherwise, are excluded to the fullest extent permitted by law.
 

13. Trading names

Sole Divas is our trading name relating to Sole Divas (The Company)

14. Regulation

We comply with all regulations set out pertaining to business in England and Wales.

15. VAT

We are NOT registered for VAT.

16. Other services

Our list of services is available upon request and are subject to these terms and conditions.

17. Law and jurisdiction

These terms and conditions are governed by and shall be construed in accordance with the laws of England. Any dispute will be under the exclusive jurisdiction of the English courts.

* Terms of Business

Prices

Prices shown on our website are inclusive of all tax. They are the same for all people regardless of their country of purchase. However you may be charged Import Tax and Duty by your Government. If you require more information please contact your local customs authority.
No contract is created until we have accepted your order. In the event the product is listed at an incorrect price due to a typographical error or an increase in prices that has not been updated on this site we will not process your order and will inform you by email the actual price of the goods. You will then have the option to proceed at this updated price.

Delivery & Timescales

FREE delivery to mainland UK. Delivery is normally 2-4 working days via Royal Mail or courier service, but please allow up to 28 days. If you require your order by a certain date please put a note on your order or send us an email and we will advise if it will arrive in time. You may be charged for delivery as listed on this site.
For non-delivery a trace will will be actioned after 14 days.
* Please note that we do not deliver to PO Boxes.

Returns policy.

Please try our shoes on a carpeted surface. Please do not walk outside or on hard surfaces. We cannot accept scuffed or damaged items back. All returns must be received within 14 days of despatch. (To return items we recommend using Special delivery or recorded delivery available at the Post office, we cannot accept responsibility for lost parcels). Provided the goods are returned in their original condition with all packaging and accessories you will receive a full refund (excluding the delivery charge). THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER.

Back Orders

All products are subject to availability. If your order cannot be fulfilled you will be informed by email and may be offered an alternative style/colour or later delivery date.

Privacy policy

This privacy policy sets out our data processing practices. If you have any requests concerning your personal information or any queries with regard to these practices please contact us at the address shown on our Contacts page.

Information collected

Any personal information provided by you may be stored by us but will not be processed or disclosed to third parties unless permission to do so is expressly given by you. Please note, however, that we use a third party to process all credit card transactions. (This process is protected under strict security settings) By releasing your credit card details to us you are deemed to be giving us consent to release this information to the third party to process such transactions.

Use of personal information

We process personal information collected via this website for the following purposes: To keep you informed of our products and services and in the processing and completion of any order you make. We reserve the right in the event the business of Sole Divas is sold, to transfer customer information to a Purchaser of the business.

Disclosures

We will only disclose personal information to other companies with in our group, government bodies, law enforcement agencies, successors in the title to our business, suppliers we engage to process data on our behalf and to other persons in response to a court order.

Access right

You have a right to access the personal data held about you. To obtain access to this personal information we hold about you, please write to us at the address on the contact page.

Internet-based transfers

The Internet is a global environment and using the Internet to collect and process personal data necessarily involves the transmission of data on an international basis. When you browse this website and communicate electronically with us, you acknowledge and agree to our processing your personal data in this way.

Unless otherwise stated the information transmitted to us through this website is not encrypted and could be intercepted by third parties or electronically delivered to parties other than the addressee. Any such information is sent at your own risk and you should therefore carefully consider its sensitivity before transmitting it.